Frequently Asked Questions
What hours are the Marketplace open?
The Marketplace is an outdoor pedestrian mall and each individual establishment sets their own hours. That said, most stores are open between 10am and 7pm Monday through Saturday and 11am - 5pm on Sundays. Most restaurants are open for breakfast, lunch, and dinner services.
Operating hours are usually extended during the holiday season, the month of December.
Businesses are usually closed on national holidays, Christmas, and New Year’s Day.
Who runs the Marketplace?
The Church Street Marketplace is a department of the City of Burlington and is integrated into the Department of Business and Workforce Development. The Marketplace has a Director and an oversite body called the Church Street Marketplace Commission.
Learn more about the Marketplace
Does the Church Street Marketplace offer a gift card for the street?
Unfortunately, there is not a street-wide gift card available, however many of the restaurants and shops on the Marketplace offer gift cards.
Where can I park?
Parking in Burlington is now easier than ever! Plan where you'll park before heading downtown with our comprehensive Parking page.
We are coming to visit Burlington with a tour bus, where can we pick-up and drop-off? And where can we park?
- Drop-off and Pick-up
- Next to City Hall Park at the intersection of Church Street and Main Street, 165 Main Street, Burlington, VT 05401
- Parking locations:
- Perkins Pier , 1 Lavalley Ln Burlington, VT 05401
- Pease Lot, Bus Lane, 4 College Street, Burlington, VT 05401
How do I entertain on the Marketplace?
Apply to entertain on the Church Street Marketplace online here. All applications are submitted online, and there are no in-person auditions. You will need to upload a video of your act so be prepared with that. There is a fee for performers over 18 years old to cover the cost of a background check before issuing a license.
I want to host an event or pop-up on Marketplace. What should I do?
You can apply to host an event or pop-up activation on the Marketplace by filling out our online application form here. If you’d like to speak with the Marketplace team to discuss your event idea or ask questions before applying, please contact Jed, the Marketplace Coordinator, by emailing firstname.lastname@example.org.
How do I get my banner to hang on the Church Street Marketplace?
We rent intersection banner and light pole banner space in 2-week intervals. You can read more about this program in our Brand Deck (link) and reach out to Jed, the Marketplace Coordinator, to book your banner placement by emailing email@example.com.
When is the Christmas Tree lighting this year?
The annual Christmas Tree Lighting will take place on Friday, November 25th, 2022.
I am an employee on the Marketplace, how can I get free employee parking?
Marketplace service employees can park for free at the Downtown Garage! Talk to your manager about registering for free parking - they can get you set up on ParkBurlington.
I made an order with you and I would like to cancel. How do I do that?
The Church Street Marketplace Department does not offer goods or services for
online sale. Visit Marketplace businesses' websites directly to purchase from them. Advertising through third-party websites (Facebook, Amazon, etc.) offering a direct sale from the Marketplace Department is not legitimate. Please report any transactions made through these websites to the Marketplace Department.
Are dogs allowed on the Marketplace?
Yes, the Marketplace is dog-friendly and welcomes many four-legged friends to the street each day. Dogs are always allowed to walk outside on the pedestrian mall and many of our establishments allow them inside as well - just keep an eye out for a paw print sticker on the entrance door. If you don't see a sticker, please kindly ask an employee if dogs are permitted to enter the space.